Privacy policy

Privacy Policy

Last updated: September 22, 2026

This Privacy Policy explains how TeePearl, operated by Worldwide Apparel Group LLC, collects, uses, discloses, and otherwise processes personal information when you visit teepearl.com, make a purchase, communicate with us, subscribe to marketing, track an order, or otherwise interact with our online store.

This Policy should be read together with any additional privacy choices, cookie notices, or information presented to you when personal information is collected. Our Cookie Policy explains how cookies and similar technologies are used on teepearl.com.

For privacy-related questions or requests, contact: service@teepearl.com

1. Who Is Responsible for Your Information

TeePearl is operated by Worldwide Apparel Group LLC.

Worldwide Apparel Group LLC is responsible for the privacy practices described in this Policy in relation to personal information collected through TeePearl, subject to the independent responsibilities of third-party providers that process information under their own privacy policies and applicable law.

Website: teepearl.com

Privacy contact: service@teepearl.com

2. Personal Information We Collect

The personal information we collect depends on how you interact with TeePearl.

We may collect the following categories of information.

Contact information

This can include:

name;
email address;
billing address;
shipping address;
other contact information you choose to provide.

Order and transaction information

This can include:

products ordered;
order number;
order value;
purchase history;
returns and refunds;
shipping status;
transaction details;
applicable discounts;
payment status.

Payment information

Payments are processed through our ecommerce and payment providers, including Shopify and Shopify Payments.

Payment processing may involve information such as:

card or payment-method details;
billing information;
transaction identifiers;
payment authorization information;
fraud-prevention information.

TeePearl does not need to directly store all of the complete payment credentials processed by the payment provider.

The payment provider may independently process certain information where necessary for payment processing, fraud prevention, regulatory compliance, or other services connected with your transaction.

Account information

If account functionality is available and you create or use an account, we may process information associated with that account, such as:

name;
email address;
addresses;
order history;
account preferences;
login or account-related identifiers.

Customer service information

If you contact us, we may collect:

your name;
email address;
order number;
correspondence with us;
details of your question or complaint;
photographs or other information you choose to provide in relation to an order.

Device and browsing information

When you use teepearl.com, we and our technology providers may automatically receive information such as:

IP address;
browser type;
device type;
operating system;
referring page;
pages viewed;
links or buttons used;
session information;
approximate location based on technical information;
cookie and similar identifiers;
interactions with products, carts, and website features.

Marketing information

If you subscribe to email marketing or otherwise interact with our marketing communications, we may process information such as:

email address;
subscription status;
marketing preferences;
email opens or interactions where supported;
links clicked;
products viewed;
purchase activity;
cart activity;
campaign attribution information.

Shipping and tracking information

To fulfil and track orders, we may process information such as:

customer name;
order number;
shipping address;
carrier;
tracking number;
shipment status;
delivery events;
order and fulfilment information.

3. How We Collect Personal Information

We may collect information:

Directly from you

For example when you:

place an order;
enter information during checkout;
create an account;
subscribe to marketing;
contact customer service;
request a return or refund;
track an order;
otherwise submit information to TeePearl.

Automatically through the website

Information may be collected through:

cookies;
pixels;
tags;
local storage;
similar technologies;
analytics tools;
advertising technologies.

From service providers

We may receive information from providers that help us operate the store, including:

Shopify;
Shopify Payments;
Google;
Omnisend;
Klaviyo;
Track123;
shipping and logistics providers;
fraud-prevention and payment infrastructure associated with our confirmed services.

From advertising and analytics services

Where enabled and permitted, advertising and analytics services may provide information about:

campaign performance;
website interactions;
conversions;
attribution;
general audiences;
advertising interactions.

4. How We Use Personal Information

We may use personal information to:

operate teepearl.com;
process and fulfil orders;
process payments;
provide order confirmations;
arrange shipping and delivery;
provide tracking information;
handle returns and refunds;
respond to customer-service requests;
communicate about an order;
maintain customer accounts;
detect and prevent fraud or misuse;
secure the website and checkout;
troubleshoot technical problems;
understand website usage;
measure website and marketing performance;
improve our store and customer experience;
manage email marketing subscriptions;
send marketing emails where permitted;
measure advertising effectiveness;
create or use advertising audiences where permitted;
comply with legal obligations;
establish, exercise, or defend legal claims;
enforce our Terms and protect our business, customers, and services.

We do not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted by applicable law.

5. Shopify

TeePearl uses Shopify as its ecommerce platform.

Shopify provides infrastructure used to operate the store and may process information associated with:

visits to the store;
customer accounts;
checkout;
orders;
purchases;
shipping;
store interactions;
devices and browsers;
IP addresses;
cookies and similar identifiers.

When you interact with a Shopify-powered store, Shopify may receive information relating to your interaction with the merchant and Shopify services.

Shopify has its own privacy practices and may process information in accordance with its applicable privacy notices.

6. Shopify Payments

TeePearl uses Shopify Payments for payment-related services.

Shopify and the applicable payment-processing infrastructure may process information required to:

authorize transactions;
process payments;
process refunds;
detect fraud;
manage payment disputes;
protect payment security;
comply with financial, regulatory, sanctions, anti-fraud, and other legal requirements.

Payment information may be processed directly by the payment provider rather than being made fully available to TeePearl.

The payment method actually available to you is shown during checkout.

7. Google Analytics

TeePearl uses Google Analytics to understand how visitors interact with teepearl.com.

Depending on the configuration and your privacy choices, Google Analytics may process information concerning:

website visits;
sessions;
page views;
interactions;
browser and device characteristics;
approximate geographic information;
referral information;
cookies and similar identifiers;
purchase or conversion events.

We use this information to understand website performance and how customers interact with the store.

Google Analytics may use first-party cookies or similar technologies to distinguish users and sessions.

Where required by applicable law, analytics technologies are subject to the relevant consent or privacy choices.

8. Google Ads

TeePearl uses Google Ads for advertising and advertising measurement.

Depending on configuration, applicable law, and your privacy choices, information may be used to:

measure whether advertising resulted in visits or purchases;
understand campaign performance;
attribute conversions;
manage advertising campaigns;
build or use advertising audiences;
provide or measure personalized or interest-based advertising where permitted.

Google Ads and related Google technologies may use cookies, device identifiers, tags, and similar technologies.

Where applicable privacy laws provide a right to opt out of targeted or cross-context behavioral advertising, those rights apply as described below.

9. Omnisend

TeePearl uses Omnisend for email marketing and related customer communication functions.

Depending on your interactions with TeePearl, information processed through Omnisend may include:

name;
email address;
marketing subscription status;
order information;
purchase history;
website activity;
cart activity;
campaign interactions;
cookie or technical identifiers.

Omnisend may also use tracking technologies where these functions are enabled.

We use Omnisend to manage email communications, customer segments, and marketing performance.

TeePearl's confirmed use of Omnisend for this Policy is email marketing. We do not state that SMS marketing is active.

You can unsubscribe from marketing emails at any time using the unsubscribe function included in the email.

10. Klaviyo

TeePearl also uses Klaviyo for email marketing and customer lifecycle communication.

Information processed through Klaviyo may include, depending on use:

name;
email address;
order information;
purchase history;
website interactions;
cookie information;
IP address;
marketing preferences;
campaign interactions.

Klaviyo may process customer personal data on behalf of its business customers to provide its services.

TeePearl's confirmed use of Klaviyo for this Policy is email marketing. We do not state that SMS marketing is active.

You can unsubscribe from marketing emails at any time through the unsubscribe mechanism included in our emails.

11. Track123

TeePearl uses Track123 for order and shipment tracking.

For this purpose, Track123 may process information relating to:

order identification;
tracking numbers;
carriers;
shipment status;
delivery events;
order information;
customer information associated with fulfilment;
technical data generated when using the tracking service.

Track123 allows us and our customers to obtain shipment updates and provide a post-purchase tracking experience.

Tracking information may also be received from shipping carriers and logistics providers.

12. Cookies and Similar Technologies

Teepearl.com and our confirmed service providers may use cookies and similar technologies.

These technologies can be used for different purposes.

Essential technologies

These support functions such as:

website operation;
checkout;
cart functionality;
payment security;
authentication;
fraud prevention;
remembering essential settings.

Analytics technologies

These help us understand:

website traffic;
visitor interactions;
page performance;
customer journeys;
technical performance.

Google Analytics is one of the confirmed analytics services used by TeePearl.

Advertising technologies

These may support:

advertising measurement;
attribution;
audience creation;
campaign optimization;
targeted or personalized advertising where permitted.

Google Ads is one of the confirmed advertising services used by TeePearl.

Marketing technologies

Omnisend and Klaviyo may use cookies or related technologies where enabled to support marketing attribution, customer journeys, and related functionality.

Your ability to control cookies depends on the type of technology, your browser, device settings, and the privacy controls available through the website.

Blocking certain essential technologies may prevent parts of the website from functioning correctly.

13. Email Marketing

We send marketing emails only where we have a lawful basis or permission to do so.

Marketing emails may include:

new products;
collections;
promotions;
store news;
other TeePearl marketing communications.

You can unsubscribe at any time by using the unsubscribe link in a marketing email.

Unsubscribing from marketing does not prevent us from sending necessary non-marketing communications relating to transactions you have made with us, such as:

order confirmations;
shipping information;
return or refund communications;
account or security notices;
customer-service responses.

14. How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate the store.

Recipients may include:

Ecommerce and infrastructure providers

Including Shopify.

Payment providers

Including Shopify Payments and associated payment-processing infrastructure.

Analytics providers

Including Google Analytics.

Advertising providers

Including Google Ads.

Marketing providers

Including:

Omnisend
Klaviyo

Order-tracking providers

Including Track123.

Shipping and logistics providers

Information needed to deliver an order may be shared with carriers, logistics providers, and other fulfilment parties involved in the shipment.

Professional and legal recipients

We may disclose information where reasonably necessary to:

accountants;
professional advisers;
insurers;
legal advisers;
regulators;
courts;
law-enforcement or government authorities.

This may occur where required by law or reasonably necessary to protect legal rights.

Business transactions

Information may be disclosed or transferred in connection with a genuine:

merger;
acquisition;
restructuring;
financing;
sale of assets;
other corporate transaction,

subject to applicable legal requirements.

15. Advertising, Sale, and Sharing of Personal Information

TeePearl does not treat customer personal information as merchandise that we simply sell for money.

However, some privacy laws use terms such as “sale” or “sharing” more broadly than their everyday meaning.

For example, certain disclosures involving advertising technologies can potentially qualify as a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under applicable state privacy law even where no money is exchanged for the information.

Because TeePearl uses Google Ads, advertising-related identifiers or online activity information may be disclosed to or processed by Google for advertising measurement, attribution, audience, or advertising functions depending on configuration and your privacy choices.

Where applicable law gives you a right to opt out of such processing, you may exercise that right using the privacy controls made available for the website or by contacting service@teepearl.com where appropriate.

16. Do Not Track and Privacy Preference Signals

Browser-based privacy controls vary in how they operate.

Some laws require businesses subject to those laws to recognize qualifying opt-out preference signals, such as the Global Privacy Control (GPC), for certain purposes.

Where TeePearl is legally required to recognize such a signal, it will be handled in accordance with applicable law and the store's technical privacy configuration.

Traditional browser “Do Not Track” signals do not operate under one universally adopted technical or legal standard.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where needed to:

fulfil orders;
provide customer service;
maintain transaction records;
administer returns and refunds;
manage marketing preferences;
protect against fraud;
resolve disputes;
enforce agreements;
comply with tax, accounting, financial, or other legal obligations.

Different categories of information may be retained for different periods.

Our service providers may also maintain information according to their own contractual, operational, and legal retention requirements.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

18. International Processing

TeePearl and its service providers operate using internet-based systems and service infrastructure that may involve processing information in the United States and other countries.

Your personal information may therefore be processed outside the state or country in which you live.

The privacy and data-protection rules in another jurisdiction may differ from those in your location.

Where specific transfer protections are required by applicable law, the responsible parties must use the legally required transfer mechanisms or safeguards.

19. Security

We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information we process.

Our service providers also maintain their own security measures for the systems they operate.

However, no website, database, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should therefore take reasonable steps to protect your own account and device information.

Do not send payment-card security codes, account passwords, or other unnecessary authentication credentials to us by email.

20. Your Privacy Rights

Depending on where you live and which privacy law applies to TeePearl and your information, you may have rights concerning your personal information.

These can include the right to:

request information about personal information collected about you;
request access to personal information;
request correction of inaccurate information;
request deletion of certain information;
obtain information about how your information is used or disclosed;
opt out of certain sales or sharing of personal information;
opt out of certain targeted advertising;
limit certain uses of sensitive personal information where applicable;
withdraw consent where processing is based on consent;
appeal certain privacy-request decisions where applicable;
receive equal service and not be unlawfully discriminated against for exercising a privacy right.

These rights are not absolute and can depend on:

your place of residence;
whether a particular privacy law applies to TeePearl;
the type of information involved;
statutory exceptions;
our legal obligations.

21. How to Submit a Privacy Request

You may contact us regarding a privacy request at: service@teepearl.com

Please clearly state that your request concerns privacy.

We may need to verify your identity before fulfilling certain requests.

Verification is intended to protect personal information from unauthorized access, deletion, or alteration.

We will only request information reasonably necessary to verify the request.

Where applicable law allows an authorized agent to act on your behalf, we may request appropriate proof that the agent has authority to submit the request.

22. California Privacy Information

This section applies to the extent the California Consumer Privacy Act, as amended (CCPA) applies to TeePearl and the particular processing activity.

California consumers covered by the CCPA may have rights including:

the right to know what personal information is collected, used, or disclosed;
the right to request access to certain personal information;
the right to request deletion, subject to exceptions;
the right to correct inaccurate personal information;
the right to opt out of the sale or sharing of personal information where applicable;
the right to limit certain uses or disclosures of sensitive personal information where applicable;
the right not to receive unlawful discriminatory treatment for exercising CCPA rights.

Categories of personal information

Depending on your interaction with TeePearl, categories collected may include:

identifiers such as name, email address, IP address, and customer identifiers;
customer-record information such as billing and shipping addresses;
commercial information such as purchases and order history;
internet or electronic activity such as browsing and store interactions;
approximate geolocation derived from technical information;
payment and transaction information;
inferences or audience information generated through analytics or advertising services where applicable.

Sources

These categories may come from:

you;
your browser or device;
Shopify;
payment providers;
analytics and advertising services;
marketing platforms;
shipment and tracking providers;
carriers and logistics providers.

Business purposes

We use these categories for purposes described in this Policy, including:

providing products and services;
processing payments;
fulfilment;
customer support;
fraud prevention;
analytics;
marketing;
advertising;
legal compliance.

Sale or sharing

Certain advertising-related disclosures may constitute “sharing” under California law when used for cross-context behavioral advertising.

Where the CCPA applies and gives you an opt-out right, you may exercise the applicable right through the privacy mechanisms offered by TeePearl or by contacting us as described above.

23. Sensitive Personal Information

We do not intentionally ask customers to provide unnecessary highly sensitive personal information through normal store interactions.

Certain information involved in payment processing can fall within legally defined sensitive-information categories.

Such information is processed through payment and ecommerce infrastructure as necessary to complete transactions, secure payments, detect fraud, and comply with applicable obligations.

Please do not send unnecessary sensitive information to customer service.

24. Children

TeePearl is a general jewelry ecommerce store and is not intended to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to TeePearl in circumstances where parental or other legally required authorization should have been obtained, contact: service@teepearl.com

We will review the request and take appropriate action where required.

25. Third-Party Websites

Teepearl.com may contain links to third-party websites or services.

When you leave our website, the third party may collect or process information under its own privacy practices.

TeePearl does not control the privacy practices of independent third-party websites merely because we provide a link to them.

We recommend reviewing the applicable privacy notice before submitting personal information to another website.

26. Changes to This Privacy Policy

We may update this Privacy Policy when our:

privacy practices;
services;
technology providers;
legal requirements;
website functionality

change.

When we make changes, we will publish the updated Policy on teepearl.com and update the revision date at the top of the page.

Where applicable law requires another form of notice or consent for a material change, we will provide it as required.

27. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

TeePearl
Operated by Worldwide Apparel Group LLC

Email: service@teepearl.com