Terms of service

Last updated: November 6, 2026

These Terms of Service govern your use of teepearl.com and purchases made through the TeePearl online store.

Please read these Terms carefully before using the website or placing an order.

By accessing the website or placing an order, you agree to these Terms together with the applicable policies and information made available during your purchase.

These Terms establish the general conditions under which TeePearl provides its website, offers products, accepts orders, processes payments, and provides related customer services.

Nothing in these Terms excludes, restricts, or limits any consumer right, remedy, warranty, or protection that cannot lawfully be excluded or limited.

1. Store Operator

TeePearl is an online jewelry store operated by:

Trading name: TeePearl
Website: teepearl.com
Customer service: service@teepearl.com

Worldwide Apparel Group LLC is the contracting seller for purchases made through teepearl.com.

TeePearl is the customer-facing trading name of the online store and does not represent a separate legal entity.

The business address above is not a physical retail boutique, showroom, or designated customer return address.

The separate customer return address is disclosed in Section 18 and in our Returns & Refunds Policy.

2. Scope of These Terms

These Terms apply to orders placed through teepearl.com for delivery within the United States.

Additional policies and disclosures provide information relevant to your purchase, including:

• Shipping & Delivery Policy;
• Returns & Refunds Policy;
• Privacy Policy;
• Payment Methods;
• other customer-facing terms clearly presented before checkout where applicable.

If information presented during checkout for a specific order differs from general information elsewhere on the website because of the product, destination, or transaction, the specific information clearly presented during checkout applies to that order, subject to applicable law.

Any conflicting provision will be interpreted in a manner consistent with mandatory consumer-protection requirements.

3. Eligibility to Purchase

You must have the legal capacity to enter into a binding transaction to place an order through TeePearl.

If you have not reached the age of majority applicable where you live, you may only use the store with the involvement and permission of a parent or legal guardian where required by law.

You are responsible for providing accurate and current information when using the website and placing an order.

You must not submit an order using another person's payment information or identity without proper authorization.

4. Products

TeePearl sells jewelry and related products offered through teepearl.com.

We aim to provide accurate and understandable information about each product, including its:

• description;
• available variants;
• product photographs;
• price;
• availability;
• measurements or dimensions where provided;
• material information where confirmed;
• other relevant product characteristics.

Product-specific information shown on the applicable product page forms part of the information on which your purchase is based.

Materials, finishes, stones, dimensions, and construction may vary between individual products.

The TeePearl brand name does not imply that every product contains genuine pearls or is made from a particular material.

We do not intend decorative imagery or styling elements to override the actual written product description.

5. Product Images and Display

We make reasonable efforts to display products accurately.

However, the appearance of colors may vary slightly depending on your device, screen settings, lighting, and other display conditions.

Photographs may show products at different angles or with styling arrangements intended to demonstrate appearance.

Accessories or decorative objects shown in product photography are included only when the product description clearly states that they form part of the purchased product.

Minor differences caused by screen display do not permit us to supply a materially different product from the one ordered.

Where a product is materially different from its description or is otherwise non-conforming, applicable consumer rights remain available.

6. Product Availability

Products and variants are offered subject to availability.

Placing a product in your shopping cart does not reserve it indefinitely.

Although we take reasonable steps to maintain accurate inventory information, an item may occasionally become unavailable after an order has been submitted.

If we cannot supply an ordered item, we will contact you and provide an appropriate resolution, which may include cancellation and a refund of the affected item.

We will not intentionally substitute a materially different product without your agreement.

Where an order cannot be fulfilled, we will comply with applicable cancellation, notification, and refund requirements.

7. Prices

The price applicable to a product is the price displayed for that product when you place the order, subject to the handling of genuine errors described below and applicable law.

Prices are displayed in the currency applicable to the store and checkout experience.

Before completing your transaction, you will be shown the amounts charged by TeePearl for your order, including applicable shipping charges and taxes collected by us where relevant.

Any promotion, discount, or coupon is subject to the conditions communicated with that offer.

We will not intentionally introduce undisclosed mandatory charges after you have authorized the order total.

8. Pricing and Website Errors

We aim to keep pricing and product information accurate and current.

Occasionally, the website may contain an obvious typographical, technical, pricing, or descriptive error.

If we discover a material error before an affected order has been fulfilled, we may contact you to explain the issue and offer an appropriate solution.

We will not simply charge you a higher amount than the amount you authorized at checkout.

Where an order must lawfully be cancelled because of a genuine material error, any payment already collected for the cancelled portion will be refunded.

Any correction or cancellation is subject to applicable contract and consumer-protection laws.

9. Placing an Order

To place an order, you must complete the checkout process and submit the information requested there.

Before completing your purchase, please check:

• selected products;
• variants and sizes;
• quantities;
• billing information;
• delivery address;
• email address;
• applicable shipping charges;
• taxes where applicable;
• final order total.

After successfully submitting your order, you should receive an electronic order confirmation using the contact information provided during checkout.

The confirmation records that your order has been received. Contract formation and acceptance are subject to the applicable checkout process and law.

Please contact customer service promptly if you identify an error in the submitted order.

10. Order Acceptance

We may decline or cancel an order where reasonably necessary and legally permitted, including where:

• a product is unavailable;
• payment cannot be authorized;
• there is a genuine material pricing or technical error;
• the delivery address cannot reasonably be served;
• fraud or unauthorized payment is reasonably suspected;
• the transaction violates applicable law;
• the order involves misuse of the website or promotional terms.

We will not cancel orders for unlawful discriminatory reasons.

If we cancel an order after payment has been collected, the applicable amount will be refunded in accordance with the applicable legal requirements.

Any cancellation by TeePearl will be handled without removing consumer rights arising from the transaction.

11. Payment

Payments are collected through the payment methods made available during checkout.

TeePearl's confirmed United States payment methods are:

• Visa;
• Mastercard;
• Apple Pay;
• Google Pay;
• Shop Pay;
• Discover;
• Diners Club.

The payment methods actually available for your specific transaction are those displayed during checkout.

Payment availability may depend on your device, browser, card issuer, payment-provider eligibility, transaction details, and checkout configuration.

By submitting payment information, you represent that you are authorized to use the selected payment method.

TeePearl uses Shopify and Shopify Payments as part of its ecommerce and payment infrastructure.

Please do not send full payment-card numbers, card security codes, account passwords, or other sensitive payment credentials by email.

Further information is available in our Payment Methods page.

12. Payment Authorization

Your payment provider may perform authorization, verification, fraud-prevention, or other security checks.

Selecting a payment method does not guarantee that the relevant provider will approve the transaction.

Where payment is declined, you may be given the opportunity to use another eligible payment method available during checkout.

TeePearl does not control independent authorization decisions made by your card issuer, bank, digital-wallet provider, or payment processor.

A bank may temporarily display an authorization or pending transaction according to its own processing procedures.

If you experience a payment problem, contact your payment provider or TeePearl customer service for assistance.

13. Taxes

Taxes collected directly by TeePearl, where applicable, will be calculated or displayed through the checkout process.

Tax treatment may depend on the delivery destination, products purchased, and applicable law.

Any amount charged directly by TeePearl will be included in the order total displayed before you complete your purchase.

Customers should review the checkout information for applicable transaction-specific charges.

14. Shipping and Delivery

Orders are shipped according to our Shipping & Delivery Policy.

Our published standard delivery estimates for the United States are:

Business days are Monday through Friday, excluding applicable public holidays.

These are estimated delivery periods rather than guaranteed delivery dates.

Carrier disruptions, weather, public holidays, transportation issues, incorrect delivery information, and other circumstances can affect delivery.

TeePearl does not represent every order as being dispatched from a local United States warehouse.

Any applicable original delivery charge is displayed during checkout before you complete your purchase.

We aim to have a reasonable basis for our shipping representations and to meet applicable United States requirements concerning shipment timing, delays, cancellation options, and refunds.

If we determine that an order cannot be shipped within the promised shipment period, we will provide the notices, choices, and refunds required by applicable law, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule where applicable.

Where required, customers will be given the opportunity to consent to a shipment delay or cancel the affected order for a prompt refund. We will not treat silence as consent where applicable law requires affirmative agreement.

Nothing in our estimated delivery schedule removes applicable legal rights concerning delayed, unshipped, or undelivered goods.

15. Delivery Information

You are responsible for providing complete and accurate delivery information during checkout.

If you discover an error after placing an order, contact service@teepearl.com as soon as possible.

We will try to assist where the order has not progressed too far through fulfilment, but changes cannot always be made after processing or dispatch has begun.

If delivery fails because of inaccurate or incomplete customer-provided information, the appropriate resolution will depend on the circumstances and applicable law.

Customers should review their shipping details carefully before completing payment.

16. Tracking

Where tracking is available, tracking information may be provided after the parcel has been prepared for shipment.

A newly created tracking number may not display carrier movement immediately.

TeePearl uses Track123 for order and shipment tracking.

Tracking information is provided by or derived from shipping carriers and logistics systems, and updates may occasionally be delayed.

If your order exceeds the normal delivery period, tracking indicates a problem, or a shipment appears missing, contact service@teepearl.com.

Please include your order number and tracking details where available.

17. Risk of Loss and Delivery Problems

Delivery problems will be handled according to the circumstances and applicable law.

The use of an independent shipping carrier does not automatically eliminate any responsibility TeePearl may have to fulfil your order.

If a shipment appears lost, damaged, incorrectly delivered, or otherwise affected by a delivery problem, contact us so the matter can be investigated.

We may review carrier tracking, delivery records, order information, and other relevant evidence to determine an appropriate resolution.

Nothing in these Terms transfers a delivery risk or responsibility to the customer where applicable law does not permit that transfer.

18. Returns

TeePearl offers eligible products a 30-calendar-day voluntary return period beginning on the date the customer receives the order.

For an ordinary change-of-mind return, the customer is responsible for arranging and paying the direct cost of return shipping, subject to the applicable return terms and law.

The designated customer return center is located in China. International return shipping may be costly depending on the carrier, parcel weight, dimensions, and service selected.

Designated customer return address:

The return center above is separate from the legal business address of Worldwide Apparel Group LLC.

Customers can access the physical return address without requesting it from customer service.

For an ordinary voluntary return, we recommend contacting customer service before shipping the product so that we can provide return instructions and help identify your parcel.

Contacting customer service for instructions does not remove any statutory consumer right or make a legally protected remedy dependent on discretionary approval.

Do not send product returns to the Wyoming business address unless TeePearl has specifically instructed you in writing to do so.

Complete eligibility conditions, return instructions, exclusions, and refund information are provided in our Returns & Refunds Policy.

19. Defective, Damaged, Incorrect, or Misdescribed Goods

The voluntary return policy does not replace rights that may apply when a product is:

• defective;
• damaged;
• incorrectly supplied;
• materially different from the product ordered;
• otherwise not as described or non-conforming.

If there is a problem with a product you received, contact service@teepearl.com.

Please provide your order number, a description of the problem, and photographs where reasonably useful.

Where TeePearl is responsible for a defective, damaged, incorrectly supplied, or otherwise non-conforming product, the matter will be handled separately from an ordinary customer-paid change-of-mind return.

The available remedy and responsibility for reasonable return costs will be determined according to the circumstances and applicable law.

No voluntary return deadline in these Terms is intended to eliminate rights or remedies that remain available under applicable law.

20. Refunds

Eligible refunds are processed back to the original payment method used for the transaction, subject to any legally required or expressly agreed exception.

Refund eligibility, amounts, and applicable processing obligations depend on the reason for the refund, the relevant return terms, and mandatory consumer protections.

Original delivery charges are any shipping fees paid to deliver the original order to the customer.

Return shipping charges are the separate costs of sending a product from the customer back to TeePearl's designated return center.

These are two different charges and are not automatically treated the same way.

For ordinary voluntary change-of-mind returns, original delivery charges are generally not refunded unless the published terms, circumstances, or applicable law require otherwise.

If no original delivery charge was paid, there is no original shipping fee to reimburse. Partial-order refunds will be assessed according to the applicable terms, the affected items, and legal requirements.

For unshipped, cancelled, defective, incorrect, or otherwise non-conforming orders, different refund and shipping-cost responsibilities may apply.

Where the FTC's Mail, Internet, or Telephone Order Merchandise Rule requires a refund for unshipped merchandise, the refund will include the amounts required by that Rule and will be issued within the applicable deadline.

After TeePearl issues a refund, your bank or payment provider may require additional time before the amount appears in your account.

Depending on the provider, this may take up to approximately 10 business days after the refund has been issued.

Payment-provider posting times do not extend any deadline by which TeePearl must issue a refund under applicable law.

For further details, please review our Returns & Refunds Policy.

21. Exchanges

TeePearl does not operate an automatic exchange program.

Where you want a different eligible item, size, variation, or product, the normal process is to return the original eligible item in accordance with our Returns & Refunds Policy and place a new order.

The availability and price of the replacement item are determined at the time of the new purchase.

If the original item is defective, damaged, or incorrectly supplied, contact customer service so the issue can be considered under the applicable product remedies rather than treated automatically as an ordinary exchange request.

22. Order Changes and Cancellations

If you want to change or cancel an order, contact service@teepearl.com as soon as possible.

We will try to accommodate your request if fulfilment has not progressed too far.

We cannot guarantee that an ordinary requested change or cancellation can be completed once processing has started or an order has been dispatched.

If an eligible product has already been delivered, the applicable voluntary return process may be used.

This operational cancellation policy does not override any cancellation or refund rights required by applicable law, including rights concerning merchandise that cannot be shipped within the applicable promised timeframe.

23. Promotions and Discount Codes

Promotional offers may have specific conditions, including:

• validity periods;
• qualifying products;
• minimum order requirements;
• excluded products;
• usage limitations.

Promotional conditions should be reviewed before completing the relevant transaction.

Unless expressly stated otherwise, promotional discounts cannot be exchanged for cash.

We may refuse the use of a promotional offer where there is reasonable evidence of fraud, manipulation, technical exploitation, or use outside its clearly stated conditions.

This does not affect orders legitimately placed in accordance with the advertised promotion or any mandatory consumer rights.

24. Gift Cards and Store Credit

If TeePearl offers gift cards, promotional credit, or store credit, additional terms clearly displayed when they are issued or purchased may apply.

Availability of such products or credit arrangements should not be assumed unless they are expressly offered on the website.

Any gift-card or store-credit terms must comply with applicable federal and state laws, including any relevant expiration, fee, or redemption restrictions.

We will not treat store credit as an automatic substitute for a refund to the original payment method where another form of refund is required by applicable law.

25. Website Use

You may use teepearl.com for lawful personal shopping and informational purposes.

You may not knowingly:

• misuse or disrupt the website;
• attempt unauthorized access to systems or accounts;
• introduce malicious code;
• extract website content in violation of applicable law;
• impersonate another person;
• use fraudulent payment information;
• interfere with other customers' use of the website;
• use the website for unlawful activity.

We may restrict access where reasonably necessary and legally permitted to protect the website, customers, or business from misuse or security threats.

Such restrictions will not eliminate obligations concerning valid purchases already made.

26. Intellectual Property

Unless otherwise stated, original content made available through teepearl.com, including brand elements, text, layout, graphics, and other website materials, is owned by or licensed for use by Worldwide Apparel Group LLC and is protected to the extent provided by applicable intellectual-property law.

You may use the website for ordinary personal shopping and informational purposes.

These Terms do not transfer ownership of TeePearl intellectual property to you.

Nothing in this section claims ownership over trademarks, content, software, images, or other materials that lawfully belong to a third party.

Any restrictions on copying or reuse apply only to the extent permitted by applicable law.

27. Reviews and User-Submitted Content

If TeePearl allows customers to submit reviews, comments, photographs, or other content, you must not knowingly submit material that:

• is false or misleading;
• infringes another person's rights;
• contains unlawful material;
• contains malicious code;
• impersonates another person.

Where permitted by applicable law, we may moderate or remove unlawful, fraudulent, irrelevant, or abusive submissions.

We will not intentionally alter genuine customer reviews in a way that materially misrepresents the customer's opinion.

Reviews and testimonials will be handled subject to applicable advertising, consumer-protection, and endorsement requirements.

28. Third-Party Services

Certain website functions rely on third-party service providers.

These may include services involved in:

• ecommerce infrastructure;
• payment processing;
• shipping and fulfilment;
• analytics;
• advertising;
• customer communications;
• order tracking;
• other necessary operational functions.

Services identified for TeePearl include Shopify, Shopify Payments, Google Analytics, Google Ads, Omnisend, Klaviyo, and Track123.

Third-party services may be subject to their own terms and privacy practices where applicable.

The use of third-party services does not permit TeePearl to disclaim responsibilities that applicable law places on the contracting seller.

29. Third-Party Links

The website may contain links to independent third-party websites or services.

A link does not necessarily mean that TeePearl controls or endorses everything available through the third-party website.

When you leave teepearl.com, the third party's own terms and privacy practices may apply.

We recommend reviewing relevant third-party terms and privacy notices before submitting personal information or entering into transactions through independent websites.

30. Privacy

Our handling of personal information is described in our Privacy Policy.

Additional information about cookies, analytics, advertising technologies, and related privacy choices is provided in our Cookie Policy.

Where legally required, privacy controls and applicable opt-out mechanisms must be provided and maintained in addition to written disclosures.

These Terms do not replace the Privacy Policy or limit privacy rights available under applicable law.

31. Website Availability

We aim to keep the website available and functioning correctly, but uninterrupted or error-free access cannot be guaranteed.

We may reasonably:

• maintain the website;
• correct technical errors;
• modify features;
• perform security updates;
• suspend functionality where necessary.

We will not use this section to avoid obligations relating to orders already placed or mandatory consumer protections.

32. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website is provided without warranties beyond those expressly provided in these Terms or required by law.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer protections that cannot legally be excluded.

Product-specific representations expressly made on the relevant product page remain applicable to the product purchased.

Any disclaimer must be interpreted subject to applicable federal and state laws, including laws protecting consumers from defective, misdescribed, or otherwise non-conforming goods.

33. Limitation of Liability

To the maximum extent permitted by applicable law, Worldwide Apparel Group LLC will not be liable for indirect, incidental, special, or consequential losses where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

These Terms do not exclude liability for fraud, intentional unlawful conduct, or other matters to the extent such liability cannot lawfully be excluded or limited.

No provision in these Terms is intended to remove statutory remedies for failure to deliver, defective goods, misrepresentation, or other matters protected by applicable law.

Any limitation must be interpreted subject to the mandatory laws applicable to the particular claim.

34. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses directly resulting from your unlawful misuse of the website or intentional violation of these Terms.

This provision does not require a consumer to indemnify TeePearl for losses caused by TeePearl's own breach, negligence, unlawful conduct, or matters for which responsibility cannot lawfully be transferred.

Any claim under this provision is subject to applicable law and the facts of the particular circumstances.

35. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permitted.

The remaining provisions will continue to apply to the extent they can operate independently.

No invalid provision will be used to deprive a consumer of rights protected by applicable law.

36. No Waiver

If TeePearl does not immediately enforce a provision of these Terms, that does not automatically mean the provision has been permanently waived.

Any rights available to you under applicable law are also unaffected by a failure to exercise them immediately, except where applicable law lawfully provides a deadline or limitation.

A waiver of a particular contractual right will not automatically constitute a waiver of other rights or obligations.

37. Termination of Website Access

We may suspend or terminate access to the website where reasonably necessary and legally permitted because of:

• unlawful use;
• fraud;
• deliberate security interference;
• serious misuse of website services.

Termination of website access does not eliminate obligations relating to valid orders already placed or rights that accrued before termination.

Customers may contact us regarding an existing purchase even if access to a particular website feature has been restricted.

38. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• our services;
• website functionality;
• operational processes;
• customer-facing policies;
• applicable legal requirements.

The updated version will be published on teepearl.com with a revised update date.

Changes will not retroactively remove rights that already apply to a completed transaction.

Orders already placed will be handled under the terms applicable to the transaction, subject to any mandatory legal requirements.

39. Governing Law

These Terms are governed by the laws applicable to Worldwide Apparel Group LLC in the State of Wyoming and applicable United States federal law, subject to mandatory consumer-protection rules that apply to the customer's transaction and cannot lawfully be waived.

Nothing in this section is intended to deprive a customer of mandatory rights or remedies available under the laws applicable to the transaction, including non-waivable protections of the customer's state of residence where relevant.

This provision does not create an exclusive court jurisdiction requirement that would unlawfully restrict consumer rights.

40. Resolving Problems

If you have a problem with an order, we encourage you to contact us so that we can review the matter and attempt an appropriate resolution.

Customer service: service@teepearl.com

Please include your order number and a description of the issue where relevant.

We may request reasonable supporting information where necessary to investigate the matter.

Nothing in these Terms prevents either party from using any court, government agency, consumer-protection process, or other remedy available under applicable law.

Contacting customer service does not require a consumer to waive legal rights or remedies.

41. Entire Agreement

These Terms, together with the policies and order-specific information incorporated into the purchase process, form the applicable agreement regarding use of the TeePearl online store and orders placed through it.

Where a specific product description, valid promotional term, or transaction-specific disclosure applies, it forms part of the relevant purchase information to the extent legally applicable.

Where mandatory law provides additional rights or protections, those rights continue to apply regardless of these Terms.

No provision in these Terms is intended to exclude an express product representation or remedy where doing so would violate applicable law.

42. Contact Information

For questions about these Terms, an existing order, or shopping with TeePearl, please contact:

TeePearl
Operated by Worldwide Apparel Group LLC

Email: service@teepearl.com

Website: teepearl.com

For questions concerning an existing order, please include your order number whenever possible.

The legal business address above is not the customer return address. The designated customer return center in China is identified in Section 18 and in our Returns & Refunds Policy.

Additional information about TeePearl and its contracting seller is available on our Legal & Company Information page.