Terms of service
Terms of Service
Last updated: September 22, 2026
These Terms of Service govern your use of teepearl.com and purchases made through the TeePearl online store.
Please read these Terms carefully before using the website or placing an order.
By accessing the website or placing an order, you agree to these Terms together with the policies and information made available to you during your purchase.
Nothing in these Terms excludes or limits any consumer right or remedy that cannot lawfully be excluded or limited.
1. Store Operator
TeePearl is operated by:
Cheyenne, Wyoming 82001
United States
Trading name: TeePearl
Website: teepearl.com
Customer service: service@teepearl.com
Worldwide Apparel Group LLC is the contracting seller for purchases made through teepearl.com.
The business address above is not the designated customer return address. Please use the return address and instructions stated in our Returns & Refunds Policy when returning a product.
2. Scope of These Terms
These Terms apply to orders placed through teepearl.com for delivery within the United States.
Additional policies form part of the information applicable to your purchase, including our:
- Shipping & Delivery Policy;
- Returns & Refunds Policy;
- Privacy Policy;
- Payment Methods information; and
- other customer-facing terms made available before checkout where applicable.
If information presented during checkout for your specific order differs from general information elsewhere on the website because of the selected product, destination, or transaction, the specific information clearly presented during checkout applies to that order, subject to applicable law.
3. Eligibility to Purchase
You must have the legal capacity to enter into a binding transaction to place an order through TeePearl.
If you have not reached the age of majority applicable where you live, you may only use the store with the involvement and permission of a parent or legal guardian where required by law.
You are responsible for providing accurate information when using the website and placing an order.
4. Products
TeePearl sells jewelry and related products offered through teepearl.com.
We aim to present each product accurately, including its:
- description;
- available variants;
- photographs;
- price;
- availability;
- measurements or dimensions where provided;
- material information where confirmed;
- other relevant product characteristics.
Product-specific information shown on the applicable product page forms part of the information on which your purchase is based.
We do not intend decorative imagery or styling elements to override the actual written product description.
5. Product Images and Display
We make reasonable efforts to display products accurately.
However, the appearance of colors may vary slightly depending on your device, screen settings, lighting, and other display conditions.
Minor display differences do not permit us to supply a materially different product from the one ordered.
Accessories or decorative objects shown in product photography are included only when the product description clearly states that they form part of the purchased product.
6. Product Availability
Products and variants are offered subject to availability.
Placing a product in your cart does not reserve it indefinitely.
Although we take reasonable steps to maintain accurate inventory information, an item may occasionally become unavailable after an order has been submitted.
If we cannot supply an ordered item, we will contact you and provide an appropriate resolution, which may include cancellation and refund of the affected item.
We will not intentionally substitute a materially different product without your agreement.
7. Prices
The price applicable to a product is the price displayed for that product when you place the order, subject to correction of genuine errors as described below.
Prices are displayed in the currency applicable to the store and checkout experience.
Before completing the transaction, you will be shown the amounts charged by TeePearl for your order, including applicable shipping charges and taxes collected by us where relevant.
Any promotion, discount, or coupon is subject to the conditions communicated with that offer.
8. Pricing and Website Errors
We try to keep pricing and product information accurate.
Occasionally, the website may contain an obvious typographical, technical, pricing, or descriptive error.
If we discover a material error before an affected order has been fulfilled, we may contact you to explain the issue and offer an appropriate solution.
We will not simply charge you a higher amount than the amount you authorized at checkout.
Where an order must be cancelled because of a genuine material error, any payment already collected for the cancelled portion will be refunded.
9. Placing an Order
To place an order, you must complete the checkout process and submit the information requested there.
You are responsible for checking your order before completing payment, including:
- product;
- variant;
- quantity;
- billing information;
- delivery information;
- email address;
- total price.
After your order is submitted, you should receive an electronic order confirmation.
The confirmation indicates that we have received your order.
10. Order Acceptance
We may decline or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- payment cannot be authorized;
- there is a material pricing or technical error;
- the delivery address cannot reasonably be served;
- fraud or unauthorized payment is reasonably suspected;
- the transaction violates applicable law;
- the order involves misuse of the website or promotional terms.
We will not cancel orders for unlawful discriminatory reasons.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
11. Payment
Payment is collected through the payment options made available during checkout.
The payment methods actually available for your specific transaction are the methods displayed at checkout.
Payment availability may depend on factors such as:
- device;
- browser;
- payment-provider eligibility;
- transaction details;
- store configuration.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Do not send full card numbers, card security codes, account passwords, or other sensitive authentication credentials to TeePearl by email.
12. Payment Authorization
Your payment provider may perform authorization, verification, fraud-prevention, or other security checks.
A payment method being selected does not guarantee that the payment provider will approve the transaction.
Where payment is declined, you may be given the opportunity to use another payment method available through checkout.
TeePearl does not control independent decisions made by your card issuer, bank, wallet provider, or other payment provider.
13. Taxes
Taxes collected directly by TeePearl, where applicable, will be calculated or displayed through the checkout process.
Tax treatment may depend on factors including the delivery destination and applicable law.
Any amount charged directly by TeePearl will be included in the order total shown before you complete the purchase.
14. Shipping and Delivery
Orders are shipped according to our Shipping & Delivery Policy.
Our normal shipping schedule for the United States is:
Processing: 1–3 business days
Transit after dispatch: 6–12 business days
Estimated total delivery: 7–15 business days
Business days are Monday through Friday, excluding applicable public holidays.
These are estimated timeframes rather than guaranteed delivery dates.
Carrier disruptions, weather, public holidays, transportation issues, incorrect delivery information, and other circumstances can affect delivery.
Please review our Shipping & Delivery Policy for complete information.
15. Delivery Information
You are responsible for providing complete and accurate delivery information.
If you discover an error after placing an order, contact service@teepearl.com as soon as possible.
We will try to assist where the order has not progressed too far through fulfilment, but changes cannot always be made after processing or dispatch has begun.
If delivery fails because of inaccurate or incomplete customer-provided information, the appropriate resolution will depend on the circumstances and applicable law.
16. Tracking
Where tracking is available, tracking information may be provided after the parcel has been prepared for shipment.
A newly created tracking number may not display carrier movement immediately.
Tracking information is provided by or derived from shipping carriers and logistics systems, and updates may occasionally be delayed.
If your order exceeds the normal delivery period or appears to have a genuine delivery problem, contact service@teepearl.com.
17. Risk of Loss and Delivery Problems
Delivery issues will be handled according to the circumstances and applicable law.
The use of an independent shipping carrier does not automatically eliminate any responsibility TeePearl may have to fulfil your order.
If a shipment appears lost, damaged, incorrectly delivered, or otherwise affected by a delivery problem, contact us so the matter can be investigated.
18. Returns
TeePearl offers eligible products a 30-calendar-day voluntary return period beginning on the date the customer receives the order.
For an ordinary change-of-mind return, the customer is responsible for arranging and paying the direct cost of return shipping.
The designated return centre is in China and is published directly in our Returns & Refunds Policy.
Do not send returns to the registered business address of Worldwide Apparel Group LLC unless TeePearl has specifically instructed you in writing to do so.
Complete eligibility conditions, return instructions, exclusions, and refund information are stated in our Returns & Refunds Policy.
19. Defective, Damaged, Incorrect, or Misdescribed Goods
The voluntary return policy does not replace rights that may apply when a product is:
- defective;
- damaged;
- incorrectly supplied;
- materially different from the product ordered;
- otherwise not as described.
If there is a problem with the product supplied, contact service@teepearl.com.
Where TeePearl is responsible for the issue, the matter will be handled separately from an ordinary customer-paid change-of-mind return and in accordance with applicable law.
20. Refunds
Eligible refunds are normally issued to the original payment method used for the transaction.
After TeePearl has issued a refund, your bank or payment provider may require additional time to post the funds to your account.
Depending on the provider, this may take up to 10 business days after the refund has been issued.
If more than 10 business days have passed after we confirmed issuance of the refund, contact service@teepearl.com.
21. Exchanges
TeePearl does not operate an automatic exchange program.
Where you want a different eligible item, variation, or product, the normal process is to return the original eligible item in accordance with our Returns & Refunds Policy and place a new order.
Contact customer service if you need assistance.
22. Order Changes and Cancellations
If you want to change or cancel an order, contact service@teepearl.com as soon as possible.
We will try to accommodate the request if fulfilment has not progressed too far.
We cannot guarantee cancellation or modification once processing has started or an order has been dispatched.
If an eligible order has already been delivered, the applicable return process can be used instead.
23. Promotions and Discount Codes
Promotional offers may have specific conditions, including:
- validity periods;
- qualifying products;
- minimum order requirements;
- excluded products;
- usage limitations.
Unless expressly stated otherwise, promotions cannot be exchanged for cash.
We may refuse the use of a promotional offer where there is reasonable evidence of fraud, manipulation, technical exploitation, or use outside the stated promotional conditions.
This does not affect orders legitimately placed in accordance with the advertised promotion.
24. Gift Cards and Store Credit
If TeePearl offers gift cards, promotional credit, or store credit, additional terms displayed when they are issued or purchased may apply.
We will not describe store credit as equivalent to a cash refund where a cash refund or refund to the original payment method is required by applicable law.
25. Website Use
You may use teepearl.com for lawful personal shopping and informational purposes.
You may not knowingly:
- misuse or disrupt the website;
- attempt unauthorized access to systems or accounts;
- introduce malicious code;
- scrape or extract website content in violation of applicable law;
- impersonate another person;
- use fraudulent payment information;
- interfere with other customers' use of the website;
- use the website for unlawful activity.
We may restrict access where reasonably necessary to protect the website, customers, or business from misuse or security threats.
26. Intellectual Property
Unless otherwise stated, the content made available through teepearl.com, including brand elements, text, layout, graphics, and other original website content, is owned by or licensed for use by Worldwide Apparel Group LLC and is protected to the extent provided by applicable intellectual-property law.
You may use the website for normal personal shopping purposes.
These Terms do not transfer ownership of TeePearl intellectual property to you.
Nothing in this section claims ownership over material that lawfully belongs to another party.
27. Reviews and User-Submitted Content
If TeePearl allows customers to submit reviews, comments, photographs, or other content, you must not knowingly submit content that:
- is false or misleading;
- infringes another person's rights;
- contains unlawful material;
- contains malicious code;
- impersonates another person.
Where permitted by applicable law, we may moderate or remove unlawful, fraudulent, irrelevant, or abusive submissions.
We will not intentionally alter a genuine customer review in a way that materially misrepresents the customer's opinion.
28. Third-Party Services
Certain website functions may rely on third-party service providers, including services involved in:
- ecommerce infrastructure;
- payment processing;
- shipping;
- analytics;
- customer communications;
- other operational functions.
Those services may be subject to their own terms and privacy practices where applicable.
The use of third-party services does not allow TeePearl to disclaim obligations that applicable law places on the seller.
29. Third-Party Links
The website may contain links to third-party websites or services.
A link does not necessarily mean that TeePearl controls or endorses everything available through the third-party website.
When you leave teepearl.com, the third party's own terms and privacy practices may apply.
30. Privacy
Our handling of personal information is described in our Privacy Policy.
Where required, additional privacy or cookie controls may also be made available through teepearl.com.
These Terms do not replace the Privacy Policy.
31. Website Availability
We aim to keep the website available and functioning correctly, but uninterrupted or error-free access cannot be guaranteed.
We may reasonably:
- maintain the website;
- correct errors;
- modify features;
- perform security work;
- suspend functionality where necessary.
We will not use this section to avoid obligations relating to orders already placed.
32. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website is provided without warranties beyond those expressly provided in these Terms or required by law.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
Product-specific representations expressly made on the product page remain applicable to the product purchased.
33. Limitation of Liability
To the maximum extent permitted by applicable law, Worldwide Apparel Group LLC will not be liable for indirect, incidental, special, or consequential losses where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, these Terms do not exclude liability for conduct where the law does not permit such an exclusion.
Any limitation in these Terms must therefore be interpreted subject to the mandatory law applicable to the particular claim.
34. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses directly resulting from your unlawful misuse of the website or intentional violation of these Terms.
This provision does not require a consumer to indemnify TeePearl for losses caused by TeePearl's own breach, negligence, unlawful conduct, or matters for which responsibility cannot lawfully be transferred.
35. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permitted.
The remaining provisions will continue to apply to the extent they can operate independently.
36. No Waiver
If TeePearl does not immediately enforce a provision of these Terms, that does not automatically mean the provision has been permanently waived.
Any rights available to you under applicable law are also unaffected by a failure to exercise them immediately.
37. Termination of Website Access
We may suspend or terminate access to the website where reasonably necessary because of:
- unlawful use;
- fraud;
- deliberate security interference;
- serious misuse of website services.
Termination of website access does not eliminate obligations relating to valid orders already placed or rights that accrued before termination.
38. Changes to These Terms
We may update these Terms from time to time to reflect changes to:
- our services;
- website functionality;
- operational processes;
- applicable requirements.
The updated version will be published on teepearl.com with a revised update date.
Changes will not retroactively remove rights that already apply to a completed transaction.
39. Governing Law
These Terms are governed by the laws applicable to Worldwide Apparel Group LLC in the State of Wyoming and applicable federal law, subject to any mandatory consumer-protection rules that apply to the customer's transaction and cannot lawfully be waived.
Nothing in this section is intended to deprive a customer of mandatory rights or remedies available under applicable law.
40. Resolving Problems
If you have a problem with an order, we encourage you to contact us first so we can review the matter.
Contact: service@teepearl.com
Please include your order number where relevant.
Nothing in these Terms prevents either party from using any court, government agency, consumer-protection process, or other remedy available under applicable law.
41. Entire Agreement
These Terms, together with the policies and order-specific information incorporated into the purchase process, form the applicable agreement regarding use of the TeePearl online store and orders placed through it.
Where mandatory law provides additional rights, those rights continue to apply regardless of these Terms.
42. Contact Information
TeePearl
Operated by Worldwide Apparel Group LLC
Cheyenne, Wyoming 82001
United States
Email: service@teepearl.com
Website: teepearl.com
For questions concerning an existing order, please include your order number whenever possible.